Casino Policy
RESPONSIBLE GAMING
While we like to welcome our guests back, we understand that some people can develop problems associated with gaming. Whether it is a financial problem, or you find yourself spending too much time gambling, there are options available to you. The website of the Commission des Jeux de Hasard, has some resources that concern problem gambling, and there are brochures available at reception that outline some alternatives. The duty manager is always available if you wish to talk to somebody in confidence. Simply ask at the reception.
GAMING COMMISSION
Cantersteen, 47
1000 Brussels
Telephone (between 9.am and 12.am): +32 2 504 00 40
Fax: +32 2 504 00 66
E-Mail: ksc-cjh@just.fgov.be
SOS GAMES
0800/35.777
The SOS GAMES line was instituted by the Belgian Government, under the responsibility of the Commission des Jeux du Hasard. They provide a 24 hour a day, 7 day a week telephone service for people who have questions or are seeking advice regarding all aspects of problem gambling. All of their operators have been trained by the Clinique du Jeu Dostoïevsky in CHU Brugman, who work extensively with problem gamblers.
Their service is free and confidential.