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Disclaimer

Privacy policy

Introduction

With the development of new communication tools, it is necessary to pay special attention to the protection of privacy. For that reason, we are committed to respecting the confidentiality of the personal data we collect.

Collection of personal information

We collect the following data:

  • Surname
  • Name
  • Address
  • Postcode
  • Email
  • Telephone/fax number

We gather the personal data collected through forms and the interaction established between you and our website. As indicated in the following section, we also use cookies and/or log files to collect information about you.

Forms and interactivity

Your personal data is collected through forms, namely:

  • The website registration form

We use the information acquired in this way for the following purposes:

  • Information / promotional offers
  • Contacts
  • Website management (presentation, organisation)

Your data is also collected through the interaction that may be established between you and our website and this, as follows:

  • Statistics
  • Contacts
  • Website management (presentation, organisation)

We use the information collected in this way for the following purposes:

  • Comments
  • Correspondence
  • Information or promotional offers

Log files and cookies

We collect some data through log files and cookies. It mainly concerns the following information:

  • IP address
  • Operating system
  • Visited pages and requests
  • Connection times and days

The use of such files allows us:

  • to improve the service and offer a personalised welcome
  • to create a personalised consumer profile
  • to compile statistics

Right of opposition and withdrawal

We are committed to providing you the right to object and withdraw your personal data.
The right of opposition is defined as the possibility offered to web users to refuse that their personal data are used for certain purposes mentioned at the time of collection.

The right of withdrawal is defined as the possibility offered to web users to request that their personal information is no longer included, for example, in a mailing list.

To exercise these rights, you may contact:

Address: boulevard Anspach 30, 1000 Brussels

Telephone: 02/300.01.00

Right of access

We are committed to recognising the right of access and rectification to people concerned wishing to access, modify or delete the data about them.

Exercising this right takes place at:

Address: boulevard Anspach 30, 1000 Brussels

Telephone: 02/300.01.00

Security

The personal information that we collect is kept in a secure environment. Our employees are obliged to respect the confidentiality of your information.

To ensure the security of your personal information, we implement the following measures:

  • SSL protocol (Secure Sockets Layer)
  • SET protocol (Secure Electronic Transaction)
  • Access management – authorised persons
  • Access management – persons involved
  • Network monitoring software
  • Computer backup
  • Development of digital certificate
  • Login / password
  • Firewall

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. In any event, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal data.

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